Orthologix ships anywhere in Australia & internationally with Australia post.
Cost for shipping will be calculated at the time of order.

Shipping and Delivery Policy
We deliver products Australia wide using Australia post. Shipping costs starts from $11.00depending on your location and product's weight & size (Your standard postage charge will be calculated through Australia Post service)
Please note that your order will be processed within 24 hours from the first weekday (Mon - Fri). Whilst we endeavour to send your goods quickly, we do not guarantee overnight delivery. Most orders within Australia arrives within 2 - 7 business days.
Please allow up to 10 business days for your order to arrive.
For international orders (Outside Australia), delivery may be slightly longer. Most international orders arrive within 2 - 3 weeks, although in some cases, may take up to 30 days.
If goods are not in stock, there may be a delay in delivery. You will be notified if this is the case.

Customer Service Policy

Orthologix is committed to providing exceptional customer service and quality products. We endevour to make sure that all products listed on our website are currently in stock and pricing is true correct. Standard delivery time frames are between2-7 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 2 business days to arrange an agreeable alternative item, a back order or a full refund.

International Shipping

*Some larger items may have greater shipping charges for international customers (and in some cases may not be able to be sent). You will be contacted directly if this is the case to ensure you wish to proceed with your purchase. If you do not wish to proceed with your purchase, a full refund will be issued.
**Please notethat we can not guarantee tracking of international orders.

Return Policy

Orthologix offers you the option to return an item for a refund or a swap for size. The rules for returning an item are as follows and must be strictly adhered to:
Deliver directly to: P.O BOX 6331, WETHERILL PARK NSW 2164 , AUSTRALIA
This policy applies to any item purchased from Orthologix Australia Pty Ltd

Faulty items

All goods returned as faulty will be inspected for a manufacturing defect. If deemed faulty, a repair, refund or exchange will be given. We will refund the product provided you have proof of purchase, without this we can only offer exchanges for the same product. Shipping will not be refunded unless the goods were sent in error. If you have any queries please Contact Us.

What to return

Returns postal address

P.O Box 6331
Wetherill Park
NSW 2164

Your products will be shipped fast regardless of size and weight.


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